Casino / Live
This page sets out the legal framework that governs your use of fb997. Everything here — from account eligibility to how we handle your data — applies based on your local law and the eligible region in which you access the platform. Read these terms carefully before you open or continue using your account.
fb997 operates under terms that are shaped by the laws of the regions where access is permitted. Your use of this platform — including account creation, wallet transactions via bKash, Nagad, Rocket or Bank Transfer, and participation in any game category — is conditional on your compliance with local law and with the terms published here. We do not determine the legality of online gaming in your jurisdiction on your behalf. That determination is yours to make based on the laws that apply to you where you are located. Where local law restricts or prohibits access, these terms do not extend any implied permission to proceed. The terms published on this page may be updated when our policy posture changes or when regulatory requirements in eligible regions shift. We will reflect material changes here and, where practicable, notify you through your registered account. Continuing to use the platform after a policy change constitutes your acceptance of the revised terms. If any section of these terms conflicts with applicable local law in your region, the local law takes precedence to the extent of that conflict. All other sections remain in effect.
Deposits and withdrawals via bKash are subject to transaction limits and verification requirements visible in your account wallet panel. These are governed by the payment terms applicable at the time of each transaction.
Nagad payments are processed under the terms agreed at account level. Any dispute relating to a Nagad transfer must be raised through the support route described below, with your transaction reference included.
Rocket is available as a payment method where confirmed in your account settings. The terms covering Rocket transactions form part of the broader payment policy rather than a separate agreement.
Bank Transfer is subject to the processing terms your bank applies alongside our own account policy. Check your account panel for the reference instructions required to match your transfer correctly.
Not every aspect of your experience on fb997 falls under a single policy document. This section clarifies which areas these legal terms govern directly and where separate arrangements apply. Understanding the scope helps you know where to direct a question or dispute. Access eligibility, account conduct and content rules sit inside this policy. Third-party services — such as your mobile wallet provider or your internet carrier — operate under their own terms, which we do not control.
Your right to open, maintain and close an account on fb997 is governed entirely by these terms. Eligibility is conditional on local law and the eligible regions we publish. We may suspend or close an account where a term is breached.
Deposits and withdrawals processed through your fb997 account wallet — whether via bKash, Nagad, Rocket or Bank Transfer — fall within the scope of this policy, specifically the payment and dispute sections.
All game content, promotional notices, and text published on fb997 are covered by our content and intellectual property terms. You may not copy, reproduce or redistribute any part of our platform content without written permission.
Services operated by third parties — your bKash app, your bank, your network provider, or any studio whose game content appears in our lobby — are governed by their own terms. We are not responsible for how those services operate outside our platform.
You have practical rights under this policy, and each one has a clear action path. If you want to review the personal information we hold on your account, you can request a summary by contacting our support team through the route shown on the contact page. Account details — including your registered mobile number and linked payment method — can be corrected by submitting a change request with verification. Where you believe a transaction record is incorrect, raise it through the support route with your transaction reference and the date it occurred. If you have a question about how your data is stored or used, our policy team will respond through the same channel. You do not need a legal representative to exercise any of these rights. Each request is handled on its own terms, and we will confirm receipt before acting.
Request a summary of the account data we hold by contacting support. Include your registered email or mobile number so we can locate your record without delay.
Submit a correction request if your registered name, mobile number or linked payment method is inaccurate. We will verify your identity before making any change to account credentials.
If a bKash, Nagad, Rocket or Bank Transfer record looks wrong, contact support with the transaction reference and date. We will cross-check against our wallet records and respond with the outcome.
Where a section of this policy is unclear in relation to your specific situation, submit a written question through our support channel. We will respond with the relevant term and how it applies.
Policy and legal queries follow a specific contact path on fb997. Use the route that matches your question — account access, data handling or transaction dispute — so your query reaches the right team without unnecessary back-and-forth. All routes are published on our contact page inside your account.
Open the live chat widget from any page inside your account to raise a legal or policy question. Describe your concern clearly and include your account reference for faster handling.
Send a written query to our policy email address, published on the contact page. Use this route for data requests, correction submissions or formal policy disputes that require a written trail.
The help centre inside your account lists common legal and policy topics with step-by-step responses. Check there first — if your question is not covered, escalate through live chat or email.
Our obligations under this policy are not passive. We actively manage account data, cookie settings, security protocols and retention schedules to keep your information handled correctly. Each area below describes what we do and how you can act if something needs to change.
We collect only the account data needed to operate your wallet, verify your identity and process transactions via bKash, Nagad, Rocket or Bank Transfer. We do not sell your personal data to third parties outside the platform.
We use cookies to maintain your session, remember your account preferences and measure how pages perform. You can manage cookie settings through your browser. Disabling cookies may affect how certain account features load.
Your account is protected by login verification. If you believe your account has been accessed without your permission, contact support immediately through live chat and we will initiate a security review.
We retain account records for the period required by our operating terms and applicable regulations in eligible regions. If you close your account and want to request data removal, submit a written request through our policy email route.
The questions below cover what people most often ask about access eligibility, data rights, account terms and how to raise a legal query with us. If your question is not here, use the contact routes listed in the support section above.
No. We do not make that determination on your behalf. Whether access to this platform is lawful in your location depends on local law and the eligible regions we publish. You are responsible for checking what applies to you before using your account.
Yes. Submit a data request through our policy email route or via live chat, including your registered mobile number or email. We will locate your account record and respond with a summary of the data we hold against your profile.
Raise it with our support team through live chat or email. Include the transaction reference, the date and the amount shown on your account. We will cross-check against our wallet records and provide the outcome in writing.
Submit a correction request through the account help centre or by contacting support directly. We require identity verification before changing any registered credential. The steps for verification are shown inside your account settings.
Where a material change is made to these terms, we aim to notify you through your registered account. Continuing to use the platform after a change takes effect means you accept the revised terms. Check this page periodically for the current version.
Send a written query to our policy email address, published on the contact page inside your account. For formal disputes, email is the preferred route as it creates a written record. We will confirm receipt and respond with the relevant policy terms.